Frequently Asked Questions (FAQs)
FAQS (Frequently Asked Questions):
Q: I can’t find the Zoom link for the upcoming class I am registered for! Can you help?
A: When you register for a class, you automatically receive a confirmation including the Zoom link. Please search in all your email folders for an email from JotForm or you can search by the title of the class. Per our registration policies, we cannot accommodate last-minute Zoom link requests.
Q: How can I enroll in Cecemmana 2023?
A: The school is in transition to new ownership and we are planning on launching a new cycle of Cecemmana in early 2023. All details about Cecemmana 2023 and the interest form can be found here: https://ancestralapothecaryschool.com/classes/cecemmana/
Q: I missed my class or I couldn’t find my Zoom link. Can you provide me with a recording or a refund?
A: Each class registration form includes our policy on this. We are not responsible for providing content to missed classes, unless the teacher has given consent for recording. We ask students check their inbox and let us know 72 hours prior to the class if they can’t find the automated link. Depending on the teacher’s preference, we may or may not be able to provide a recording.
Q: Are you offering scholarships right now? Can I sign up for a scholarship for __ class?
A: Some of our teachers are offering scholarships. Please be sure to check each of the class pages for those details. For Cecemmana, scholarships happen through community supported fundraising.
Q: Are you offering payment plans? A: We are not offering payment plans at this time
Q: I’m a White identified person, is ____ class open to me?
A: Unless indicated as open only to a particular groups such as BIPOC, QTPOC, etc, then the class is open to all.
Q: Can you refer me to an herbalist, practitioner or healer? Can you recommend herbs for ___?Can you connect me with _____? Where can I____? I want to learn more about____? Can you recommend______? A: You can find the list of our teachers and practitioners here, many of whom are BIPOC/QTBIPOC. The Healing Clinic Collective can also connect you to some wonderful Bay Area practitioners. We do not make any recommendations on herbs, protocols, etc. You can also purchase herbal products by our founder Atava Garcia Swiecicki here.
Q: Can I access a class recording or closed captioned transcript? A: If the class will be recorded and shared out to all who registered, this will be indicated on the flyer and website listing – this is up to the teacher. Closed captioning is provided for all classes but transcripts are not. However, you can copy and past the text during the class (ask the teacher for support).
Q: I cant attend Cecemmana’s daytime program, will you be offering evening or shorter classes? A: Yes! Please follow us on Instagram and Facebook or sign up for our newsletter here to receive updates.
Q: I am having problems signing up for a class. Is there another way to register?
A: Unfortunately, there is no other way to register. Please contact email@example.com for support.
Q: Are you offering more online classes?
A: Yes! Follow us on Instagram and Facebook @AncestralApothecary for upcoming offerings. You can also visit us at ancestralapothecaryschool.com and sign up for our newsletter here
Q: How do I sign up for your newsletter?
A: You sign up for our newsletter here
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